At Sovanika, we respect your privacy. This policy explains what information we collect when you visit our website or contact us, how we use it, and the choices you have.
Information we collect
- Information you give us: your name, email address and message when you use our contact form.
- Information collected automatically: basic technical details such as your IP address, browser type and pages visited, used to keep the website secure and working well.
Orders placed on marketplaces
Sovanika products are sold through marketplace partners such as Amazon, Flipkart, Myntra and Meesho. When you buy from a marketplace, your order, payment and delivery details are handled by that marketplace under its own privacy policy. We receive only the order details needed to pack and ship your jewellery.
How we use your information
- To reply to your questions and requests.
- To process, pack and support your orders.
- To improve our website, products and service.
- To protect our website against misuse and fraud.
We do not sell or rent your personal information to anyone.
Cookies
Our website uses only the cookies needed for it to work, such as keeping the website secure. You can block or delete cookies in your browser settings.
How long we keep your information
We keep contact messages and order records only as long as needed to help you, and as required by law (for example, for tax records).
Your choices
You can ask us to see, correct or delete the personal information we hold about you by contacting us. We will respond within a reasonable time.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last changed.
Contact us
If you have any questions about this policy, please reach us through our Contact Us page.